Sheger Cards Privacy Policy

Who we are

Welcome to Sheger Cards (“we,” “us,” or “our”). At Sheger Cards, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide

When you use our website and services, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: Information required to create an account, such as your username and password.
• Payment Information: Credit card information and other payment details, as necessary to process your transactions.
• Identification Information: To comply with regulatory requirements, we may collect government-issued identification information such as passport details, driver’s license, or national ID.
• Communication Information: Records of your correspondence with us, including emails and chat messages.

1.2. Information We Automatically Collect

When you interact with our website, we may automatically collect certain information, including:

• Device Information: Information about your device, such as your IP address, browser type, and operating system.
• Usage Information: Information about your use of our website, including pages visited, actions taken, and the dates and times of your visits.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing habits and preferences. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Provide Services: To provide you with virtual Visa and Master cards and other gift cards, process transactions, and deliver our services to you.
• Customer Support: To respond to your inquiries, requests, and provide customer support.
• Security: To ensure the security and integrity of our website and services, including fraud prevention and identity verification.
• Marketing: To send you promotional emails, newsletters, and other marketing communications, where permitted by applicable law. You can opt out of marketing communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
• Improvement: To analyze and improve our website and services, develop new features, and conduct research and analysis.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including payment processors, identity verification services, and customer support providers.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• Consent: We may share your information with your consent or at your direction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have certain rights and choices regarding your personal information:

• Access: You can request access to the personal information we hold about you and request that we correct, update, or delete it.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails.
• Cookies: You can manage your cookie preferences through your browser settings.

6. International Transfers

Your personal information may be transferred to and processed in countries outside of Ethiopia, where data protection laws may be different from those in your jurisdiction. We will take appropriate steps to ensure that your personal information receives an adequate level of protection

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on our website, and the date of the latest revision will be indicated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Sheger Cards shegercards@gmail.com
+251941130139

By using our website and services, you agree to the terms of this Privacy Policy.

Effective Date: August 20, 2023